Shipping & Returns
Order processing will be finished within 2 weeks. Once your order has been purchased, your item(s) will be shipped that day, or within 48 hours on weekends. Orders are not shipped or delivered on weekends or holidays. As we are transporting expensive goods, we will be placing a fixed shipping fee of 100 USD (exclusive of tax).
Once your item has been shipped, you will receive an email containing the tracking number for your shipment.
International shipping is currently available WORLDWIDE from GXTWORLD. We ship internationally using UPS, EMS or FedEx. We will be using the best delivery option available in the country you have ordered to.
Before the order is processed, we send the buyer another email regarding the amount of tax the buyer has to pay. If the buyer accepts, the tax amount will be charged to the payment method they previously selected, and continue to process the order. If not, the order is cancelled, and we will refund the charges made to the buyer’s account for that order.
Items purchased and received are strictly non-refundable. However, in a case where the diamond purchased is no longer available or you do not agree to pay for the tax, and we have charged you for the item(s), we will refund you the full amount.
Any further questions can be directed to firstname.lastname@example.org .